From reel to doorstep: how luxury prize delivery works
What happens after you win a Rolex, an iPhone or a supercar — authentication, sell-back at listed value, shipping, insurance and delivery timelines.
Key takeaways
- Every physical prize can be shipped or sold back at its listed USDT value.
- Items are sourced from authorised channels and authenticated before dispatch.
- Shipping is insured and tracked; high-value items require identity verification.
- Supercars are delivered through a handover process, not a courier.
The reel stopping on a Rolex is the fun part. What happens next is logistics, and it is worth knowing the process before you are in it.
Your first decision: keep or convert
Every physical prize lands in your inventory with two buttons. Request delivery starts the shipping process. Sell back credits your balance instantly with the item's listed USDT value — the same value that was displayed on the box before you opened it, with no haircut for changing your mind.
Authentication and sourcing
Watches, jewellery and electronics are sourced through authorised dealers and verified suppliers. Before dispatch, high-value pieces are checked against serials and supplied with their original documentation. What arrives is the exact reference that appeared on the prize card — not a similar model or an equivalent.
Shipping
| Tier | Method | Typical timeline |
|---|---|---|
| Electronics, gold | Insured tracked courier | 3–10 business days |
| Watches, jewellery | Specialist secure courier | 5–15 business days |
| Vehicles | Arranged handover or freight | Coordinated individually |
- All shipments are insured for the full listed value.
- Tracking is issued as soon as the item leaves the vault.
- High-value prizes require identity verification before dispatch — this protects you as much as us.
- Import duties and local taxes depend on your country and are your responsibility unless stated otherwise.
Vehicles
Cars are not couriered. A grand-prize vehicle win starts a direct conversation: specification confirmation, documentation, and either a handover in Dubai or arranged international freight. Winners who would rather not deal with import paperwork can take the full listed value in crypto instead — the same neutral choice as any other item, at a larger scale.
Whichever route you take, the value credited or the item shipped matches exactly what the prize card advertised when you opened the box.
See the current luxury prize line-up and which items are live.
View the prizes